What causes change to fail in most organizations?
- Lack of Clarity About the Purpose and Outcome of the Change Effort
- The Change Effort Has Insufficient Support
- Key Players in the Change Program Are Under performing
- The Change Program Implementation Plan Is Weak
- Failure to Acknowledge the Importance of Emotional Commitment to the Change Effort
- Poor Communication Strategy
- Lack of Staying Power
- Ignoring the Mistakes in the Change Program – Or Blaming Others For Them
Why Lean Six Sigma Initiatives fail or are not sustainable?
- 80% said their Lean Six Sigma effort were failing to drive the anticipated value
- 74% said they are not gaining the expected competitive edge, because they have not achieved their savings targets
- Only about 20% of companies that start Lean implementation have become successful
Paradigms, The reason why it is so difficult to change
KAIZEN™ Change Management
KAIZEN™ Change Management Effect
Quick Audit to the 3 Pillar of Change
The KCM Model: Paradigm & Change Capability
What is “Company Culture”?
5 Change Principles
Make it a strategic priority:
- 1 of the top five strategic initiatives!
- We have clear Targets!
- Direct The Rider
Drive 2 types of change:
- Projects to change Gemba!
- Teams to change Behaviors!
- Shape the Paths
Create Lighthouses & Viral Agents:
- We have excellent lighthouses that embody the vision
- Our Influent Managers & Team Leaders are committed!
- Motivate the Elephant
Change Behaviors in small steps:
- Natural teams make steady Progress!
- They follow a step model (1 theme a quarter)!
- Motivate the Elephant
Teaching by Doing & Practicing a Lot:
- We run Gemba KAIZEN™ Workshops!
- Natural Team Practice Frequently!
- Motivate the Elephant
Paradigms: “Teaching by Doing”, the best Learning Method
To Change Culture…. You have to change Gemba and Change Mind
1. Gemba Work: Projects: Workshops
Improve Work Areas and Processes
1. Behavioral Work: Practice KAIZEN™ Daily: Support and Reinforce
New Behaviors start Spreading
1. Support work: Direct the Rider Motivate the Elephant
Reinforce Behaviors for Cultural Change
Project KAIZEN™
Value Stream Projects
With many companies integrating Lean and Six Sigma methodologies into a single improvement tool kit, value stream mapping has emerged as a preferred tool to identify process improvement opportunities. A number of valuable points can be made about applying value stream thinking to project selection across a range of industries and processes
Daily KAIZEN™
Daily KAIZEN™ Model
Support KAIZEN™
KAIZEN™ Organizational Structure
The Organization-wide KCM Model
The successful KAIZEN™ Deployment Road map
Acknowledgement : Euclides Coimbra